SCRHB Trade Reimbursement: Bisq Dispute Resolution And Outcome

Aug 7, 2025 by Sebastian Müller 63 views

Trade Reimbursement Request for SCRHB: A Bisq Network Support Discussion

Hey guys,

We've got a situation here in the Bisq Network support category concerning a trade reimbursement request for trade SCRHB. A user, unable to create a GitHub account, has requested assistance, and we're diving into the details to help them out. It's crucial to remember that any reimbursement request must include a message signed with the address used to fund the trade to be considered valid.

Initial Trade Details

Our user acted as a BTC buyer (maker) in this trade, aiming to exchange 0.5 BTC for XMR. To secure the trade, they deposited 0.11545 BTC. Here's a breakdown of the transaction IDs involved:

Maker TXID: 258e010268bbab255e228e7cfe73012403ec9ac82a6d247e9578b9d2fa2ca
Taker TXID: 3bf20702668d0adbbb9fa8d140f9dc305d3402a61d511e35e4cb38d074fa9f96
Deposit TX: b437e2ac481b2f3ef6a3c063d9a2507eeef00073f6bd35ed49c8d55cbd849
Delayed Payout TX: 0330ea126ac90f8d2a02d30b1eeb4c0b96295f9d1fcdf5c04

The Reimbursement Request

The requested reimbursement amount is 18206.6 BSQ, calculated as 0.33045 BTC / 0.00001915 BSQ x 5.5%. The primary reason for this request? The seller's lack of response, escalating the trade dispute since the trade amount exceeds 0.25 BTC. A BTC refund transaction was executed with TXID: 92e66b2879297cdf68f5e986e1e985b837cbd3dcc71cf6f6035731210d79c895.

Mediation Summary: Unpacking the Dispute Resolution Process

Let's break down the mediation process for this trade dispute. In the Bisq network, mediation is a crucial step in resolving conflicts that arise during trades. It involves a neutral third party, the mediator, who reviews the details of the dispute and proposes a resolution. This process ensures fairness and helps maintain trust within the decentralized trading environment. The mediation phase for trade SCRHB provides valuable insights into how disputes are handled and resolved within the Bisq ecosystem. Let's delve deeper into the summary of the mediation to understand the specifics of the situation and the proposed solution.

The system message provides an initial overview, highlighting the mediator's dispute summary and their node address (yjlcxr6rho6zkpecwdp3vlpduzcl7i6cbgaquvxqmvsbw3dnheus6qad.onion:9999). This address is vital for anyone looking to verify the mediator's involvement or review their public key, ensuring the legitimacy of the process. The ticket was officially closed on July 27, 2025, at 22:47:35, with a different mediator node address (e2whe6q34o5mnta7b2rai4uspmj5wxhnhvipjjohicx6sgekw47apjqd.onion:9999) listed, indicating a possible change in mediators or a system update during the dispute resolution process.

The core of the mediation summary details the specifics of Trade ID SCRHB, involving a currency exchange of XMR. The central issue of the dispute was the trader not responding, a significant problem that halts the trade process and necessitates intervention. The mediator's payout suggestion aimed to compensate the BTC buyer fairly, recommending that the buyer receive the trade amount plus a compensation of 25%. This is a standard practice in Bisq disputes to ensure that the affected party is made whole and to discourage traders from becoming unresponsive. The suggested payout structure proposed that the BTC buyer receive 0.7059 BTC, which includes the original trade amount plus their deposit and compensation from the seller. Conversely, the BTC seller was proposed to receive 0.0250 BTC, reflecting a penalty on their deposit due to their lack of responsiveness.

Key summary notes indicate that the BTC buyer had fulfilled their obligation by sending XMR, providing on-chain proof to support their claim. In contrast, the BTC seller failed to release the Bitcoin and did not respond to the mediation attempts. This lack of response and failure to fulfill their part of the trade led to the proposed payout structure, favoring the buyer who acted in good faith. The mediator's assessment clearly underscores the importance of responsiveness and fulfilling trade obligations within the Bisq network. The mediation summary concludes with a digital signature, ensuring the authenticity and integrity of the mediator's findings and suggestions. The signature provides a cryptographic verification that the message has not been tampered with and originates from the stated mediator. This is a crucial security feature, ensuring that all parties can trust the outcome of the mediation process. The signature is a complex string of characters (302c021467136ad23fe067ba2f1ad38ab1bc5445a2af3ef402143a07b37678f8c513814f5ffe18c5056ef809152b), which is used to verify the message's authenticity using the mediator's public key. Understanding the mediation summary provides valuable insights into the dispute resolution mechanisms within Bisq and how they protect users from potential losses due to unresponsive traders. The emphasis on verifiable actions and cryptographic signatures enhances the trust and transparency of the decentralized trading platform.

Arbitration Summary: The Final Verdict

Following mediation, the dispute escalated to arbitration, the final stage of resolution within the Bisq network. Arbitration involves a higher authority figure who reviews the case and makes a binding decision. This step is crucial for disputes that cannot be resolved through mediation, ensuring a fair and final outcome. The arbitration summary for trade SCRHB offers a detailed look at the arbitrator's decision and the reasoning behind it. Understanding this process is essential for anyone participating in Bisq trades, as it highlights the mechanisms in place to protect users and resolve conflicts. Let's break down the key elements of the arbitration summary to understand the final verdict and the rationale behind it.

The ticket for arbitration was closed on August 2, 2025, at 6:43:45 PM, with the arbitrator's node address listed as yjlcxr6rho6zkpecwdp3vlpduzcl7i6cbgaquvxqmvsbw3dnheus6qad.onion:9999. This address, like the mediator's, serves as a verifiable point of contact for anyone wishing to confirm the arbitrator's identity or review their public key. The summary reiterates the core details of Trade ID SCRHB, the currency involved (XMR), and the reason for the dispute: the trader not responding. This consistent issue underscores the importance of trader responsiveness in maintaining a healthy trading environment on Bisq. In contrast to the mediation suggestion, the arbitrator proposed a custom payout, deviating from the standard compensation formula. This highlights the arbitrator's ability to tailor the resolution to the specific circumstances of the case, ensuring a fair outcome based on the unique details of the dispute. The trade amount remained at 0.50 BTC, but the payout amounts were adjusted. The arbitrator suggested that the BTC buyer receive 0.30 BTC, while the BTC seller would receive 0.00 BTC. This significant difference from the original trade amount and the mediation proposal indicates a severe penalty for the non-responsive seller and an attempt to partially compensate the buyer for their losses.

The summary notes provide the crucial context for the arbitrator's decision. The seller's failure to release the Bitcoin or respond to any communication was the primary factor driving the outcome. The total amount to be reimbursed was calculated as 0.63045 BTC, comprising the trade amount (0.50 BTC), a 3% trade amount fee, and the security deposit. This figure represents the total loss incurred by the buyer due to the seller's inaction. The arbitrator acknowledged that the buyer had already received 0.3 BTC through the arbitration process. Consequently, the arbitrator determined that the buyer would need to claim a reimbursement equal to 0.33045 BTC in BSQ from the DAO (Decentralized Autonomous Organization). This final step ensures that the buyer is fully compensated for their losses, utilizing the BSQ token to bridge the gap between the amount received and the total amount owed. The arbitrator's decision reflects a commitment to protecting users from losses caused by unresponsive traders. The custom payout suggestion demonstrates the flexibility of the arbitration process to address unique circumstances and ensure fairness. The final step of claiming reimbursement from the DAO highlights the decentralized governance mechanisms in place to support user protection. Like the mediation summary, the arbitration summary concludes with a digital signature, ensuring the authenticity and integrity of the arbitrator's decision. This signature (302d02142cc6b2a3bb5a4105b797ddb3aa00505fd80ea6a9021500960605bb3a934f124d867965107ddde6a62615e1) provides cryptographic verification that the message has not been tampered with and originates from the stated arbitrator. This is a critical security feature, reinforcing the trust and transparency of the dispute resolution process within the Bisq network. By understanding the arbitration summary, users can gain a deeper appreciation for the robust mechanisms in place to resolve disputes and protect their interests when trading on the decentralized platform.

Reimbursement Calculation

Based on the arbitration summary, the buyer needs to claim a reimbursement of 0.33045 BTC in BSQ. The calculation provided in the initial request (0.33045 BTC / 0.00001915 BSQ x 5.5% = 18206.6 BSQ) appears to be based on a specific formula incorporating the BTC amount, the BSQ price, and a percentage. It's essential to verify this calculation with the Bisq DAO's reimbursement guidelines to ensure accuracy. This ensures that the reimbursement request aligns with the established protocols and that the user receives the correct amount in BSQ.

Next Steps

To move forward, the user will need to formally submit this reimbursement request to the Bisq DAO. This typically involves creating a proposal outlining the trade details, the arbitration outcome, and the calculated BSQ amount. The Bisq community will then review the proposal and vote on whether to approve the reimbursement. It's crucial to provide all necessary documentation, including the trade IDs, transaction IDs, mediation and arbitration summaries, and any other relevant information. This helps the community make an informed decision and ensures a smoother reimbursement process.

We'll keep you guys updated on the progress of this reimbursement request. If you have any questions or insights, feel free to share them below!